Documentation

Everything you need to get started

Quick guides to help you launch, configure, and grow your ECU tuning portal.

Full documentation sent after registration

When you sign up, you'll receive a complete documentation pack by email alongside your login details — including:

  • Quick Start Guide — live in 5 minutes
  • Admin Portal Guide — orders, billing, branding
  • Engineer Portal Guide — manual job workflow
  • Customer Portal Guide — order submission flow
  • Billing & Payments Guide — credits and top-ups
  • Domain Setup Guide — custom domain configuration
Start here

Quick Start Guide

Launch your branded ECU tuning portal in under 5 minutes. Step-by-step from signup to your first order.

Sent after registrationPDF →

Admin Portal Guide

Manage orders, users, billing, branding, and engineer assignments from your admin dashboard.

Sent after registrationPDF →

Engineer Portal Guide

Handle manual ECU jobs, manage your queue, upload processed files, and communicate with customers.

Sent after registrationPDF →

Customer Portal Guide

How your customers submit ECU files, track order status, and download results from their branded portal.

Sent after registrationPDF →

Billing & Payments Guide

Understanding files, top-ups, subscriptions, and how to configure payment methods for your customers.

Sent after registrationPDF →

Domain Setup Guide

Connect your custom domain to your Fixwave portal. DNS configuration, SSL, and verification steps.

Sent after registrationPDF →
Add-on

Escalation System Guide

How the Fixwave escalation add-on works — SLA timers, silent resolution, and billing for escalated files.

Sent after registrationPDF →
Professional+

Automation Guide

Automated ECU processing — supported file types, services, DPF/EGR/DTC removal, Stage 1/2 tuning workflow.

Sent after registrationPDF →

Ready to get access to all guides?

Have a question? support@fixwave.ai